Service Advisor, Cardiff Job Openings by Tesla in London

Job Title Service Advisor, Cardiff Job Openings London Tesla
Pub Date 30+ days ago
Company Tesla
Location London

Tesla Hiring 2020 - Tesla calls the candidates to apply Service Advisor, Cardiff, that will be placed in London. You will definitely get a better prospect as well as safer dwell in the future. Signing up for this corporation makes a people able to do the ones aim much easier as well as produce the desire becoming reality.

To help this company perspective and mission comes on right Tesla is usually open of fresh placement seeing that November 2020. All people who are interested filling this particular vacant, please take a part in this Service Advisor, Cardiff recruitment. If you are one which might fill up qualifications, you can look at more info about Service Advisor, Cardiff Job Openings below.

Tesla Recruitment 2020

Service Advisor, Cardiff Job Openings in London

Responsibilities:

  • Act as the go to point of contact for the customer. Plan appointments, answer phone calls and respond to emails with the highest level of attention to detail and customer service.
  • Proactively monitor and understand KPI's, including CSat, backlog and efficiency, playing an active role in making sure the targets are achieved
  • Develop in-depth systems knowledge using WARP, TSS and Garage, knowing how to pull vehicle logs and submit for remote diagnosis and repair
  • Take on minor escalations with the authority to offer a basic level of good will
  • Develop excellent product knowledge, educating customers and ensuring cars are not in the Service Centre unnecessarily
  • Guide, coach and mentor more junior members of the team

Requirements:

  • Relevant experience in a customer facing role delivering excellent service, preferably from a technical/ automotive environment
  • Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
  • Ability to thrive in a team-based environment and achieve common goals
  • Great problem solving skills, and strong ability to take initiative and be proactive.
  • Ability to effectively handle multiple priorities, organize workload, and meet deadlines
  • Understanding of automotive techniques related to repair and servicing of automobiles
  • Willingness to learn new and innovative automotive technologies to further develop in role
  • Able to communicate, read, and write effectively in the English language on all levels
  • Have the required language skills if required by our local markets
  • Good knowledge of MS Office
  • Must have had a valid driver’s license for minimum of 2 years
  • Must have and continue to maintain a valid and safe driving record

participates in the E-Verify Program


As one of the leading companies in United Kingdom, Tesla opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Tesla also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to submit an application for Service Advisor, Cardiff Job Openings London November 2020 by Tesla, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in London region from another company below.


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