Call Handler Job Openings by Welsh Ambulance Service NHS Trust in Swansea

Job Title Call Handler Job Openings Swansea Welsh Ambulance Service NHS Trust
Pub Date 30+ days ago
Company Welsh Ambulance Service NHS Trust
Location Swansea

Welsh Ambulance Service NHS Trust Hiring 2020 - Welsh Ambulance Service NHS Trust give away an opportunity to fill Call Handler, that will be placed in Swansea. You will definitely get a better chance as well as less dangerous life in the future. Joining to this company makes a people can meet the goal easier and create the aim come true.

To help the company eyesight and mission comes on correct Welsh Ambulance Service NHS Trust can be open on brand-new place since November 2020. Everybody who are interested about staffing this vacant, you need to take a part in this Call Handler recruitment. If you will be the one which may fill up qualifications, you can try to see more information about Call Handler Job Openings below.

Welsh Ambulance Service NHS Trust Recruitment 2020

Call Handler Job Opening in Swansea

Call handlersWelsh Speakers Only
(PermanentPart Time only – up to 30 hours per week )
Location: NHS Direct Wales/111, Thanet House, 10 Phoenix Way, Llansamlet, Swansea . SA7 9EH
Band 3 AFC
Salary £19,737-21,142 pro rata plus shift enhancements for unsociable hours.
These are permanent posts and include shift work with each shift being 6 hours each.
The ability to speak Welsh isessentialfor this post. We are looking for individuals who can hold a conversation in Welsh.
Can you remain calm and assertive in challenging situations? Are you looking for a rewarding role where no two calls are the same? Do you have the right attitude and skills to help us deliver our Mission of Right Care, Right Place, Right Time?
You will be answering calls from the public for the 111/NHS Direct Wales service as part of the .
The ability to actively listen, make considered decisions and respond quickly and confidently is key to this role. The successful applicants will need to demonstrate they have worked as part of a team, ideally with a call centre background and will possess excellent communication skills. Excellent computer and keyboard skills are required as you will be entering patient information speedily and accurately onto a computer system.
Equally important is an ability to treat our patients with dignity, empathy and respect.
Shifts will predominantly be during the weekend, evenings and bank holiday periods and will include day and night shifts. Shift lengths will be 6 hours per shift ( except for night shifts) with a maximum weekly total of 30 hours per week. A flexible approach to work shifts is essential. The contractual weekly hours are negotiable and variable and range up to 30 hours per week.
All shortlisted applicants will be required to undertake an initial telephone-based interview and if successful at that stage will then be invited to attend for a formal interview. This interview will include a virtual interview, along with a skills assessment where candidates will be measured on their listening, accuracy and typing skills.
For successful candidates, training will be provided and paid on a full-time basis (daytime hours for approx. 5 weeks) and youmustbe able to commit to this and complete the training.
The ability to speak Welsh is essential for this post.
There will be 2 virtual open evenings arrangeddates to be confirmed. To book a place please contact 01792 776252 as they will be done via video conferencing.
Closing date: 22nd September 2020
Telephone Interviews to take placedate tbc
Formal Interviews and skills testing will be done via video conferencing also.
For further information please contact Donna Rees01792 776252

As one of the leading companies in United Kingdom, Welsh Ambulance Service NHS Trust opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Welsh Ambulance Service NHS Trust also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and erudition through the company programs.

If You are fascinated to submit an application for Call Handler Job Openings Swansea November 2020 by Welsh Ambulance Service NHS Trust, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Swansea region from another company below.


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