Prisoner Custody Officer Job Openings by Serco in Truro

Job Title Prisoner Custody Officer Job Openings Truro Serco
Pub Date 8 days ago
Company Serco
Location Truro

Serco Vacancies 2020 - Serco give away a chance to apply Prisoner Custody Officer, that will be placed in Truro. You will receive a better potential customer along with safer dwell in the future. Signing up for this enterprise makes a person can meet the goal easier and create the aim come true.

To produce the corporation vision and mission arrives on correct Serco can be open of brand-new place since July 2020. Everybody who are considering about staffing this particular vacant, please take a part in this Prisoner Custody Officer recruitment. If you will be one which might load qualifications, you can attempt to learn further info about Prisoner Custody Officer Job Openings below.

Serco Recruitment 2020

Prisoner Custody Officer Job Openings in Truro

Prisoner Custody Officer

Truro, Cornwall – TR1 1HZ

Full Time, Permanent, 35 Hours


It’s not easy being trusted with the safety and security of someone about to go to court. For the person being detained it can be one of the most stressful situations they will ever encounter, but for you it’s an everyday part of your job.

As a Prisoner Custody Officer your role is to provide Court transportation services - collecting detained persons from prisons or police stations and transporting them safely and securely to courts for trial. Once there you’re responsible for every aspect of their care until its time for them to return to custody or to be released. This will include:

  • Accompanying defendants in court
  • Searching property or people
  • Ensuring food and drink is available
  • Completing paperwork and entering core data on to our computer systems

Throughout the day you’ll make sure you keep the custody in the right frame of mind, using a respectful manner and approach. You won’t be doing this alone though. As well as the support of our great team, you’ll also receive a five-week Initial Training Course that will provide you with all the skills you’ll need to be an influential Prisoner Custody Officer.

What you need to do the job

Our officers come from very diverse backgrounds but what they will have in common is they are totally trustworthy and utterly impartial. They all have strength of character and strong communication skills. They are patient, honest and fully committed. This role will require you to be vigilant with good observations skills and the ability to follow processes and procedures to the letter. But most of all you will have a strong team ethic.

You’ll need to possess excellent written and verbal communication skills and be able to pass a Level 2 Key Skills English and Maths (GCSE, NVQ or equivalent) test, which forms part of the assessment process.

This role will require you to work 35 hours per week covering shifts Monday- Saturday. You must be willing to be flexible with your hours as there may be occasions when finish times are unpredictable.

Due to the nature of this role it is desirable for you to hold a Full UK Driving Licence. Those officers placed at a vehicle base, however, must have a full UK Driving Licence, and C1 and D1 licence holders can attract an additional allowance.

Why Serco

Meaningful and vital work: By keeping your custodies in the right frame of mind you ensure the courts run on time and in a secure way. And we do it in the right way, with over 15,000 prisoner movements a month we only have to use force 0.24% of the time

A world of opportunity: Serco’s contract is about to expand to cover 104 courts and 16 vehicle bases, meaning that there has never been a better time to join us. PCOs are able to progress into Court Custody Management and Base Ops Management

Great people: Our bases are tight knit and you’ll find yourself working with a variety of highly supportive and experienced people, where no two days are the same. You’ll also make a difference to your custodies at a critical time in their lives.

What we offer

· £18,200 per annum

· Up to 6% contributory pension scheme

· Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

· A safe and supportive culture

· The chance to make a positive difference to the prison and court systems

· A company passionate about diversity and inclusion

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In[at]Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application.

Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office, and satisfactory employment references.

We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Job Types: Full-time, Permanent

Salary: £18,200.00 to £18,201.00 /year


  • Company Pension
  • Employee Discount
  • Life Insurance

As one of the leading companies in United Kingdom, Serco opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Serco also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowing through the company programs.

If You are interested to send an application for Prisoner Custody Officer Job Openings Truro July 2020 by Serco, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Truro region from another company below.

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