Customer Success Representative Job Openings by Omniplex Ltd. in Harpenden

Job Title Customer Success Representative
Pub Date 30+ days ago
Company Omniplex Ltd.
Location Harpenden

Omniplex Ltd. Recruitment 2021 - Omniplex Ltd. is looking for the candidates to fill Customer Success Representative, that will be placed in Harpenden. You will receive a better prospect along with less dangerous life later on. Signing up for this company makes a people able to meet the ones aim much easier as well as produce the desire becoming reality.

To help this business perspective and mission happens on legitimate Omniplex Ltd. can be open on brand-new place seeing that March 2021. All people who are enthusiastic about filling up this particular vacant, please take a part in this Customer Success Representative recruitment. If you will be one that can certainly load qualifications, you can try to see further information about Customer Success Representative Job Openings below.

Omniplex Ltd. Recruitment 2021

Customer Success Representative Job Opening in Harpenden

Harpenden, Hertfordshire
Do you enjoy providing an outstanding level of customer service? Want to work in one of the fastest-growing industries, helping a fascinating customer base to achieve their digital learning needs? If so, this could be the role for you!
About Us
Omniplex helps companies from across the globe to create and deliver outstanding eLearning solutions. Passionate about sharing knowledge, we now serve an expansive and varied customer base across all industries (private and public) and we work with the majority of FTSE 100 companies.
We are now looking for a Customer Success Representative to join our team in Harpenden on a full-time basis.
The Benefits

  • Salary of £27,000 per annum (rising to £30,000 after your probation)
  • OTE of £34,000 per annum
  • Pension scheme
  • Personal learning and development budget
  • 20 days’ holiday, rising with service to 25 days, plus Bank Holidays
  • Time off for charitable work
  • Digital Doctor Service
  • BUPA Employee Assistance Programme
  • Audible subscription
The Role
As a Customer Success Representative, you will ensure that our customers have the tools and resources available to deliver on their learning strategies.
As part of the Omniplex Customer Success Team, you will:
  • Be responsible for the onboarding process with customers
  • Focus on customer retention, ensuring renewal targets and KPIs are met and exceeded
  • Effectively manage renewals using a pipeline
  • Find opportunities to cross-sell within existing accounts
  • Deliver on customer workflows
  • Become an integral part of helping us to exceed our targets and goals
  • Be able to demonstrate (both face to face and virtually) our range of software solutions
  • Work closely with the sales team to identify opportunities
About You
To join us as a Customer Success Representative, you will need:
  • Experience of working with SaaS solutions
  • Previous experience of demonstrating software to customers
  • Pipeline management experience
  • CRM experience
  • A track record of hitting and exceeding KPIs
  • The ability to run engaging webinars on software
  • Outstanding customer service skills
  • A highly organised approach
Previous experience in a customer success role would be beneficial, as would experience of selling solutions to HR and learning and development teams. Knowledge of Salesforce, MS Excel and the eLearning industry would also be an advantage.
Other organisations may call this role Customer Experience Rep, Customer Success Rep, Customer Success Executive, Customer Care Executive, Sales Support Executive, Account Manager, or Client Account Manager.
Additional Information
We are looking to grow our team in early January 2021. Shortlisted applicants will be invited to an in-person interview and assessment at our Harpenden HQ on 8th January 2021.
Omniplex and are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Customer Success Representative, please apply via the button shown. This vacancy is being advertised by . The services advertised by are those of an Employment Agency.

As one of the leading companies in United Kingdom, Omniplex Ltd. opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Omniplex Ltd. also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowing through the company programs.

If You are interested to send an application for Customer Success Representative Jobs Harpenden March 2021 by Omniplex Ltd., please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Harpenden region from another company below.

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