Services Manager (Healthcare)- Maternity Cover Job Openings by Mitie in London

Job Title Services Manager (Healthcare)- Maternity Cover
Pub Date 30+ days ago
Company Mitie
Location London

Mitie Recruitment 2021 - Mitie assign an opportunity to apply Services Manager (Healthcare)- Maternity Cover, that will be placed in London. You will receive a better chance as well as less dangerous life sometime soon. Joining to this corporation makes anyone able to do the goal easier and create the aim come true.

To produce the organization perspective and mission comes on legitimate Mitie is actually started on brand-new place as March 2021. Everybody who are enthusiastic about staffing this vacant, remember to engage in this Services Manager (Healthcare)- Maternity Cover recruitment. If you are one which can certainly load requirements, you can try to see more info about Services Manager (Healthcare)- Maternity Cover Job Openings below.

Mitie Jobs 2021

Services Manager (Healthcare)- Maternity Cover Job Openings in London

Company Description
Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
  • Our promise to our people: a place to work where you can thrive and be your best every day.
  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
  • Our culture – our core values and how we behave:

1. We are one : we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one .
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for .
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

At we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Job Description
  • Sets objectives and goals for the team and what the next steps/ priorities are to meet those goals.
  • Is responsible for all the QHSE requirements of their team for areas of accountability
  • Ensures the hospital has a reputation for its high quality soft services and where possible to look for opportunities to develop this further
  • Ensures that patients, materials and equipment are safely and appropriately transferred around the hospital to the standard required by the Client and , as set out in the Service Level Agreement
  • Leads a team to ensure the delivery of a high quality, timely, responsive, cost-effective and
  • Pro-active service to meet the needs of the wards and departments
  • Ensures that all colleagues are trained in accordance with clients and companies requirements meeting both hard & soft needs.
  • Ensures delivery of services in line with contract requirements and Company expectations.
  • Ensures compliance with MITIE Catering’s Operations Manual and Client policies and procedures by all.
  • Ensures compliance with MITIE Cleaning Operations Manual and client policies and procedure by all.
  • Creates and maintains a healthy safe and secure environment for all patients.
  • Undertakes additional duties in line with capabilities as required to fulfil requirements needed by the contract
  • Responsible for ensuring there are adequate staffing levels across the department in-line with contract specification and demand
  • Works closely with all colleagues within the contract up to and including working cross site as required
  • Ensures that the department achieves and improves on service delivery targets in line with agreed KPIs.
  • Responsible for the day-to-day financial and operational management and delivery of the Administration, Payroll and Help Desk Department
  • Assists the Operations Manager & Contract Director by managing and developing suitable Computer Aided Facilities Management (CAFM) / Management Information Systems (MI) and Help Desk input and reporting procedures and maintaining them to the required operating standards at all times
  • Monitors and adjusts where required the resource for the department to ensure the needs of the hospital are met in conjunction with peaks in demand and that labour is in line with the hours for the service.
  • Ensures the hospital has positive feedback for its high quality portering service and where possible to look for opportunities to develop this further. Attend, follow up and resolve queries from the client, members of the public and third parties
  • Manages and delivers the service ensuring that contract obligations, KPIs and agreed Trust and company policies and procedures are met.
  • Fully responsible for purchases and stock control. Develops processes to ensure all service provisions are captured and billed correctly
  • Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.
  • Effectively resources the team in line with business requirements and takes a proactive approach through business forecasting.
  • Manages performance management for the entire team, ensuring there are mireviews completed for all team members with clear next steps
  • Uses initiative to identity talented colleagues across their teams and site to ensure they are developed/supported through their career aspirations and building a pipeline of successors.
  • Ensures that engagement action plans are brought to & kept alive across the entire team, creating a positive environment that contributes to making a great place to work.
  • Utilises the internal HR systems, people support services and guidance to promote best practice and enable their people management accountabilities.
  • Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.
  • Coaches & develops their teams to be the best they can be at work enabling them to achieve their full potential.
  • Brings to life the values daily ensuring they & their teams demonstrate the exceptional everyday.
  • Leads on all employee formal meetings, such as any employee relations topics, restructuring, TUPE or any other consultations.

  • Has a strong standard of both literacy and numeracy skills
  • They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology
  • Expert in the provision of soft services with experience in a similar industry with presence in the healthcare sector.
  • Has developed excellent written, verbal communication and negotiation skills to support them in their role.
  • Competent in the use of all ’s software programs and Apps, such CARPS, Equip, Archibus, TopCat, MiCat & MiRec and analysing data using ’s auditing systems.
  • Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
  • Understands the organisations goals & objectives and can bring these to life in theirs/their teams daily activities
  • Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.
  • Demonstrates forward thinking/planning, with a positive 'can do' attitude and can flex their style to meet the needs of the business.
  • Can effectively plan and manage own workloads, however understands when to ask for support when needed.
  • A strong manager with proven ability to lead, motivate, inspire and support a diverse team. The ability to be calm and composed under pressure, Good decision-making skills
  • Strong financial acumen with the ability to manage costs and ensure budgets are met
  • Represents and the client always in a professional, courteous and confident manner
  • A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.

Additional Information

Health and Safety responsibilities:

  • Follow Group and company policies and procedures at all times;
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
  • Use all work equipment and personal PPE properly and in accordance with training received;
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security:

  • Ensure compliance with 's information security procedures in all activities;
  • Proactively identify and report security risks to your manager;
  • Report actual and suspected security incidents;

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

As one of the leading companies in United Kingdom, Mitie offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Mitie also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and erudition through the company programs.

If You are interested to submit an application for Services Manager (Healthcare)- Maternity Cover Job Openings London March 2021 by Mitie, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in London region from another company below.

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