Customer Assistant Job Openings by Marks & Spencer in Bristol

Job Title Customer Assistant
Pub Date 6 days ago
Company Marks & Spencer
Location Bristol

Marks & Spencer Recruitment 2022 - Marks & Spencer give a chance to fill Customer Assistant, that will be placed in Bristol. You will definitely get a better potential customer along with safer dwell sometime soon. Signing up for this firm makes a person able to meet the purpose less complicated and make current aspiration come true.

To produce this company eyesight and mission comes on correct Marks & Spencer is usually open on fresh placement seeing that October 2022. Everybody who are enthusiastic about staffing this vacant, remember to engage in this Customer Assistant recruitment. If you are one that might load qualifications, you can try to see further information about Customer Assistant Job Openings below.

Marks & Spencer Jobs 2022

Customer Assistant Job Opening in Bristol

Customer AssistantTravel MoneyCribbs Causeway

Working Pattern:
Week 1:
Sunday: 11:30-17:30
Tuesday: 14:30-20:30
Thursday: 08:30-14:30

Week 2:
Sunday: 11:30-17:30
Tuesday: 11:30-17:30
Friday: 14:30-20:30

Purpose

  • To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time

  • Champion new ways of working within stores through an open mindset and positive attitude

  • Complete tasks and processes that deliver ‘best in town’ standards

  • Serve and sell across all Travel Money and other service channels brilliantly well

  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Demonstrate a genuine interest in your customers and build good relationships

  • Serve our customers efficiently and brilliantly well

  • Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy

  • Skilled to utilise all digital tools and communication channels to do the job

  • Share customer and colleague feedback to help us do things better

  • Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence

  • Own your own learning & development and proactively access digital learning solutions

  • Know the daily sales targets, priorities, promotions & selling opportunities

  • Have great product knowledge to sell and recommend our products and services help our customers

  • Proactively engage with customers to understand their needs and make recommendations

  • Understand the store priorities and the part you play

  • Complete all Travel Money tasks with pace, accuracy and in line with procedures

  • Follow safe, legal and financial crime working practices

Key Capabilities

  • Understands how M&S operates, it’s strategy, future and the role they play

  • Committed to delivering excellent work fast with great attention to detail

  • Open to and acts on feedback, asking for this regularly

  • Sets performance objectives for self in conjunction with line manager and in line with business plans

  • Takes accountability for planning and managing own work efficiently to ensure objectives are met

  • Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things and suggests improvements

  • Effective at communicating; ensures communication is clear and simple

  • In control of their own reactions and considers how to share their perspective to create better reaction for team

  • Copes well with change and work challenges, recovering quickly from its impact

  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store profitability

  • Work to get things done right first time within timescales

  • Comprehensive knowledge of Travel Money channels

  • Good level of product knowledge and other services

  • Up to date knowledge of the commercial operation and brilliant basics

  • Good level of digital capability and use of digital tools and applications

  • Understand customer needs and spot selling opportunities to delight

  • Adapting to change

  • Flexible and able to learn quickly

Key Relationships and Stakeholders

  • Customers

  • Colleagues

  • Store Leadership

  • M&S Bank Travel Money support team

  • BIG


As one of the leading companies in United Kingdom, Marks & Spencer offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Marks & Spencer also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and erudition through the company programs.

If You are interested to send an application for Customer Assistant Job Openings Bristol October 2022 by Marks & Spencer, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Bristol region from another company below.

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