Service Desk Intern Job Openings by Rapid7 in Reading

Job Title Service Desk Intern Job Openings Reading Rapid7
Pub Date 5 months ago
Company Rapid7
Location Reading

Rapid7 Careers 2020 - Rapid7 present a chance to apply Service Desk Intern, that will be placed in Reading. You will receive a better chance as well as less dangerous life in the future. Becoming a member of this company makes a people can do the goal easier and create the aim come true.

To help this corporation eyesight and mission happens on correct Rapid7 will be wide open up for fresh placement as September 2020. All people who are enthusiastic about filling up this particular vacant, remember to engage in this Service Desk Intern recruitment. If you will be one which might load qualifications, you can look at more info about Service Desk Intern Job Openings below.

Rapid7 Job Vacancies 2020

Service Desk Intern Job Opening in Reading

Are you someone that has to have all the new technology toys 5 minutes after they have been released? A little obsessed with keeping things secure? We are looking for a creative high energy person to join our savvy service desk team, who understands that technology is meant to empower people. The work will be consistently changing in a company that is constantly growing. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem. The IT Helpdesk Intern's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

IT Helpdesk Responsibilities:
  • Provide local and remote helpdesk support and resolve problems to the end user's satisfaction
  • Modify workstation configurations
  • Utilise and maintain the helpdesk tracking software
  • Assist with on-boarding of new users
  • Install, test and configure new workstations, peripheral equipment and software
  • Maintain inventory of all equipment, software and software licenses
  • Manage PC setup and deployment for new employees using standard hardware
  • Assign users and computers to proper groups in Active Directory
  • Upgrade user hardware and software as required
  • Create Knowledge Base articles
  • Maintain inventory of user systems, software and licenses
  • Evaluate Documented resolutions and analyze trends for ways to prevent future problems


  • Currently studying a relevant discipline
  • Knowledge of basic computer hardware
  • Experience with desktop operating systems, including Windows 7 and Windows 8
  • Experience with Microsoft Office products
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.


  • Can absorb information quickly and use it
  • Like fixing things, many things, all the time, people think you are weird because you like it
  • Are resilient under pressure, let's face it, lots of prima donnas out there...
  • Have a strong desire to continually learn and grow professionally
  • Have an overwhelming need to find a permanent fix to something you have just fixed again, in fact you will lose sleep if you don't...
  • Like to troubleshoot and want to do a victory dance when you find a solution

As one of the leading companies in United Kingdom, Rapid7 opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Rapid7 also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Service Desk Intern Jobs Reading September 2020 by Rapid7, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Reading region from another company below.

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