Service Desk Intern Job Openings by Rapid7 in Reading

Job Title Service Desk Intern Job Openings Reading Rapid7
Pub Date 30+ days ago
Company Rapid7
Location Reading

Rapid7 Jobs 2020 - Rapid7 assign an opportunity to fill Service Desk Intern, that will be placed in Reading. You will definitely get a better prospect as well as safer dwell later on. Signing up for this enterprise makes anyone able to attain the aim simpler in supplementary to aid the current dream be realized.

To produce the corporation vision and mission comes on legitimate Rapid7 will be wide open of fresh placement since June 2020. Everyone who are interested filling this vacant, make sure you take part in this kind of Service Desk Intern recruitment. If you will be one which might fill up requirements, you can try to see further info about Service Desk Intern Job Openings below.

Rapid7 Jobs 2020

Service Desk Intern Job Openings in Reading

Are you someone that has to have all the new technology toys 5 minutes after they have been released? A little obsessed with keeping things secure? We are looking for a creative high energy person to join our savvy service desk team, who understands that technology is meant to empower people. The work will be consistently changing in a company that is constantly growing. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem. The IT Helpdesk Intern's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

IT Helpdesk Responsibilities:
  • Provide local and remote helpdesk support and resolve problems to the end user's satisfaction
  • Modify workstation configurations
  • Utilise and maintain the helpdesk tracking software
  • Assist with on-boarding of new users
  • Install, test and configure new workstations, peripheral equipment and software
  • Maintain inventory of all equipment, software and software licenses
  • Manage PC setup and deployment for new employees using standard hardware
  • Assign users and computers to proper groups in Active Directory
  • Upgrade user hardware and software as required
  • Create Knowledge Base articles
  • Maintain inventory of user systems, software and licenses
  • Evaluate Documented resolutions and analyze trends for ways to prevent future problems


  • Currently studying a relevant discipline
  • Knowledge of basic computer hardware
  • Experience with desktop operating systems, including Windows 7 and Windows 8
  • Experience with Microsoft Office products
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.


  • Can absorb information quickly and use it
  • Like fixing things, many things, all the time, people think you are weird because you like it
  • Are resilient under pressure, let's face it, lots of prima donnas out there...
  • Have a strong desire to continually learn and grow professionally
  • Have an overwhelming need to find a permanent fix to something you have just fixed again, in fact you will lose sleep if you don't...
  • Like to troubleshoot and want to do a victory dance when you find a solution

As one of the leading companies in United Kingdom, Rapid7 offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Rapid7 also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are interested to send an application for Service Desk Intern Jobs Reading June 2020 by Rapid7, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Reading region from another company below.

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